{"id":9470,"date":"2023-01-03T09:18:51","date_gmt":"2023-01-03T06:18:51","guid":{"rendered":"https:\/\/www.fibami.com\/?page_id=9470"},"modified":"2025-10-01T14:24:39","modified_gmt":"2025-10-01T11:24:39","slug":"tagastamine","status":"publish","type":"page","link":"https:\/\/www.fibami.com\/en\/tagastamine\/","title":{"rendered":"Tagastamine ja vahetamine"},"content":{"rendered":"

After receiving the order, the buyer has the right to withdraw from the contract concluded in the e-shop within 14 days<\/strong> (v.a erim\u00f5\u00f5duga v\u00f5i eridisainiga tellimused). <\/strong>Tagastatav toode peab olema kasutamata, kahjustamata ja puhas. <\/strong>Toodet v\u00f5ib proovida viisil, nagu see oleks lubatud ka f\u00fc\u00fcsilises poes \u2013 ainult ulatuses, mis on vajalik kauba olemuses, omadustes ja toimimises veendumiseks.<\/p>\n\n\n\n

KUIDAS TAGASTADA?<\/strong><\/p>\n\n\n\n

1. Teavita meid e-kirjaga:
<\/strong>Saada e-kiri aadressile fibami@fibami.com<\/a> hiljemalt 14 p\u00e4eva jooksul alates kauba k\u00e4ttesaamisest.
Lisa kirja:
\u2013 tellimuse number
\u2013 tagastamise p\u00f5hjus<\/p>\n\n\n\n

2. Paki tagastatavad tooted p\u00e4rast e-kirja saatmist. PAKKI TULEB KINDLASTI LISADA VABAS VORMIS KIRI, KUS ON KIRJAS TELLIMUSE NUMBER JA TAGASTAMISE P\u00d5HJUS. <\/strong>Ilma selleta ei ole meil v\u00f5imalik tellimust tuvastada ega tagasimakset teostada.<\/p>\n\n\n\n

3. Postita pakk:
<\/strong>Saada tagastatav toode Peetri Selveri pakiautomaati<\/strong> (Itella SmartPost, Omniva v\u00f5i DPD) telefoninumbrile: +372 5564 1354<\/strong><\/p>\n\n\n\n

4. Hoia alles saatmist t\u00f5endav dokument!
<\/strong>Paraku on juhtunud, et pakid on veoteenuse pakkujate poolt kaduma l\u00e4inud \u2013 seega palume saatekinnituse alles hoida.<\/p>\n\n\n\n

TAGASTUSKULUD JA TAGASIMAKSE<\/strong><\/p>\n\n\n\n

\u2013 Kauba tagastamise kulud kannab ostja, v\u00e4lja arvatud juhul, kui toode ei vasta tellitule (nt vale v\u00f5i defektiga toode).
\u2013 Raha tagastatud kauba eest kantakse ostja arvelduskontole hiljemalt 14 p\u00e4eva jooksul p\u00e4rast kauba tagasi saamist.
\u2013 E-pood v\u00f5ib keelduda tagasimakse tegemisest, kuni tagastatav kaup on tagasi saadud.<\/p>\n\n\n\n

VAHETAMINE<\/strong><\/p>\n\n\n\n

Juhul kui tellitud toote suurus ei sobinud v\u00f5i soovid toodet vahetada, parandada v\u00f5i asendada<\/strong>, kirjuta meile e-kirjaga aadressil fibami@fibami.com<\/a>. M\u00e4rgi juurde tellimuse number ja lisa juurde, millist toodet soovid vahetada. <\/p>\n\n\n\n

Vahetuse eelduseks on, et:
<\/strong>\u2013 Toode ei ole kasutatud, kahjustatud ega m\u00e4\u00e4rdunud
\u2013 Vahetatav toode ei ole erim\u00f5\u00f5duga v\u00f5i eridisainiga valmistatud<\/p>\n\n\n\n

Kui vahetus on kinnitatud, juhendame sind j\u00e4rgmistest sammudest ning anname teada, kuhu ja kuidas toode saata. Vastame kirjadele hiljemalt 4 t\u00f6\u00f6p\u00e4eva jooksul.<\/strong><\/p>","protected":false},"excerpt":{"rendered":"

P\u00e4rast tellimuse k\u00e4ttesaamist on ostjal \u00f5igus e-poes s\u00f5lmitud lepingust taganeda 14 p\u00e4eva jooksul (v.a erim\u00f5\u00f5duga v\u00f5i eridisainiga tellimused). Tagastatav toode peab olema kasutamata, kahjustamata ja puhas. Toodet v\u00f5ib proovida viisil, nagu see oleks lubatud ka f\u00fc\u00fcsilises poes \u2013 ainult ulatuses, mis on vajalik kauba olemuses, omadustes ja toimimises veendumiseks. KUIDAS…<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9470","page","type-page","status-publish","hentry"],"yoast_head":"\nTagastamine ja vahetamine - Fibami<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.fibami.com\/en\/tagastamine\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tagastamine ja vahetamine - Fibami\" \/>\n<meta property=\"og:description\" content=\"P\u00e4rast tellimuse k\u00e4ttesaamist on ostjal \u00f5igus e-poes s\u00f5lmitud lepingust taganeda 14 p\u00e4eva jooksul (v.a erim\u00f5\u00f5duga v\u00f5i eridisainiga tellimused). Tagastatav toode peab olema kasutamata, kahjustamata ja puhas. 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